Frequently Asked Questions
Everything you need to know about our artisanal fashion collection.
How are your garments produced?
Every piece at Handmade Joy is ethically handcrafted by skilled artisans. We focus on slow fashion principles, ensuring each item receives individual attention and meets our high quality standards.
What materials do you use in your collections?
We prioritize natural and sustainable fabrics, including organic cotton, linen, and ethically sourced wool. All dyes used are non-toxic and environmentally friendly.
How long will it take to receive my order?
Since many of our items are made-to-order, please allow 3-5 business days for production. Shipping typically takes an additional 5-7 business days depending on your location.
What is your return policy for handmade items?
We want you to love your purchase. If you are not satisfied, you can return unworn items in their original condition within 30 days of delivery for a full refund or exchange.
Do you offer international shipping?
Yes, we ship our handmade joy worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country.
How should I care for my handmade clothing?
To preserve the integrity of the hand-stitched details, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid bleach and tumble drying.