Returns & Exchanges
At Handmade Joy, we want you to love your unique fashion pieces; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. Because each piece is handcrafted, we ensure a seamless process to help you find the perfect fit or style.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your unworn items in their original packaging, ensuring all artisan tags and labels remain attached.
Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our workshop inspects the returned items, we will process your refund or ship your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing